Q. How does the design process work?

Once your deposit is processed, we will contact you via email. We will talk about colours and stains. I will then send you a digital proof of your sign. If you are not satisfied with the design, we can make appropriate changes until you love it. You can also send us a photo of your space and we can help design something together.

Q. How much is shipping?

Approximate
FREE LOCAL PICKUP/DELIVERY PRINCE GEORGE
CANADA: $14-25
USA: $18-29

Your shipping total will be provided to you with your first proof - If the quote is more than you expected than your deposit can be refunded.

Q. I have a specific design in mind but I don't see it on your social media, can you make it?

I LOVE custom designs! If you have an idea in mind, we can work together to create something unique. There is no additional charge to create a new design.

Q. Can my sign be waterproofed?

At this time we do not provide weatherproof signs.

Q. How much will my order weigh?

Smaller (12") signs weigh approximately 3 lbs. while larger (24") signs can weigh up to 11 lbs.

Q. How do I hang my signs?

All signs will have hangers on the back for easy hanging. Cutouts have double sided wall adhesive tape.

Q. I have a specific size I need, can you accommodate?

Absolutely! We are able to make rounds up to 46" in diameter, rectangles up to 60" in length and cutouts up to 6ft in length. At this point, I’m only able to ship signs no larger than 30"

Q. Can I return my order?

Because of the handmade nature of our products they cannot be returned. We are a small business and customer service along with craftsmanship is our TOP priority. If, for any reason, you are not satisfied with your order please contact us.

Q. Will my sign look EXACTLY like my photo proof?

We try our absolute best but due to the nature of wood stain and wood grain colours may slightly vary. Also, colour calibration on your monitor or phone may affect the true colour.